Is this Santa Venerina hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Venerina hotel?

Check-in time for Santa Venerina hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Venerina hotel have a swimming pool?

Yes, this Santa Venerina hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Venerina hotel?

Best-rates for the Santa Venerina hotel starts from $150 per night with includes Oceanfront, Business Services, Sports/Activities, Fireplace/Heating, Child Friendly, Laundry, Pet Friendly, Pool, Ocean View, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Bar, Internet, Air Conditioner, Designated Smoking Area, View, Accessibility, EV Charge Station, Spa, Parking, Transportation/Shuttle, Guest Services, Security/Safety, Wellness Facilities, Restaurant, Toiletries, TV, Skiing, Entertainment, Breakfast, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Venerina hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Venerina hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Venerina hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Venerina hotel?

Based on the information reported by the owner or manager, the Santa Venerina hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Venerina hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kepos Etna Relais & Exclusive Spa | Hotel in Santa Venerina

| 9.3 (339 Reviews) | Pet Friendly 8 Bathrooms 21 Guests

Santa Venerina Hotel | Kepos Etna Relais & Exclusive Spa

Hotel in Santa Venerina

Featuring an outdoor pool, restaurant and spa, Kepos Etna Relais & Exclusive Spa is located in Santa Venerina. It also features a sun terrace and free WiFi. Rooms come with air conditioning, a flat-screen TV and private bathroom with a hairdryer and free toiletries. Some units have a seating/living area, while the apartment includes a kitchenette. An abundant buffet breakfast with both sweet and savory products can be enjoyed at the property. The restaurant is open for both lunch and dinner. The spa includes a hot tub, Turkish bath, sauna as well as sensory showers. Massages are available on request. Catania is 19 mi from the hotel. The nearest airport is Catania Fontanarossa Airport, a 40-minute drive from the property.

Kepos Etna Relais & Exclusive Spa is located in Santa Venerina.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Wellness Facilities, Restaurant, and several others. This is a 4 star rated property and has over 339 reviews with the average score of 9.3 . Coming to Santa Venerina and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this place in Santa Venerina. These details are authentic, as they are provided by our partner, booking.com.

This Kepos Etna Relais & Exclusive Spa in Santa Venerina is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kepos Etna Relais & Exclusive Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Snack bar

Fruit

Kid-friendly buffet

Coffee house on site

Wine/Champagne

Restaurant

Kids' meals

Special diet meals (on request)

Parking

Electric vehicle charging station

Private Parking

Free parking

Accessible parking

Parking

Parking on site

Accessibility

Bathroom emergency cord

Activities

Waxing services

Foot massage

Sauna

Fitness center

Fitness classes

Body scrub

Hot tub/Jacuzzi

Beauty services

Cycling

Manicure

Body wrap

Hair coloring

Locker rooms

Solarium

Makeup services

Spa lounge/Relaxation area

Foot bath

Temporary art galleries

Personal trainer

Canoeing

Hot spring bath

Neck massage

Open-air bath

Hair treatments

Massage chair

Live sports events (broadcast)

Snorkeling

Massage

Skiing

Cooking class

Spa facilities

Live music/Performance

Steam room

Hiking

Full-body massage

Yoga classes

Haircut

Back massage

Body treatments

Couples' massage

Horseback riding

Tour or class about local culture

Hairstyling

Themed dinners

Tennis equipment

Evening entertainment

Spa/Wellness packages

Pedicure

Public Bath

Facial treatments

Walking tours

Happy hour

Turkish/Steam Bath

Diving

Head massage

Hand massage

Bike tours

Entertainment

Board games/Puzzles

General

Elevator

Smoke-free property

Facilities for disabled guests

Non-smoking rooms

Air conditioning

Hypoallergenic room available

Soundproof rooms

Pet friendly

Heating

Family rooms

Designated smoking area

Wifi in all areas

Safe

Convenience store on site

Guest Services

Shared lounge/TV area

24-hour front desk

Fax/Photocopying

Hair/Beauty salon

Concierge

Grocery deliveries

Packed lunches

Lockers

Room service

Vending machine (drinks)

Business center

Suit press

Express check-in/out

Airport shuttle (additional charge)

Shuttle service (additional charge)

Tour desk

Valet parking

Meeting/Banquet facilities

Daily housekeeping

Babysitting/Child services

Dry cleaning

Pet basket

Shuttle service

Baggage storage

Private check-in/out

Car rental

Airport shuttle

Ironing service

Laundry

Pet bowls

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Picnic area

Outdoor pool (year-round)

Sun deck

Outdoor pool

Garden

Outdoor furniture

Security/Safety

Key card access

Fire extinguishers

Smoke alarms

Security alarm

CCTV in common areas

CCTV outside property

24-hour security

Key access

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Delivered food covered securely

Breakfast to-go containers

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Access to healthcare professionals

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Skiing

Ski rental on site

Ski storage

Ski pass vendor

Ski school

Spa

Beach chairs/Loungers

Saltwater pool

Pool bar

Heated pool

Fenced pool

Shallow end

Kids' pool

Swimming pool

Beach umbrellas

Pool with view

Infinity pool

Transportation/Shuttle

Public transit tickets

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed upon request and charges may apply.

The private spa must be booked in advance and can accommodate up to 6 guests.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 19087048A604126, IT087048A1894BA2BP

Reviews

Value for money:

8.49

Location:

Staff:

9.58

Facilities:

8.95

Comfort:

9.26

Cleanliness:

9.24

Eleanor

Nov 23, 2025 08:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Great location for visiting Etna and lovely view and setting. Delicious breakfast with homegrown produce

Negative: Entrance a little hard to find

Summary: Great for Etna

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double or Twin Room Room Type: Twin/Double Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Toothbrush, Walk-in shower, Slippers, Shower cap, Towels, Shampoo, Conditioner, Bidet, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Body soap, Shower General Key card access, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Lockers, Air conditioning, Heating, Fire extinguisher, Soundproof, Safe, Smoke Alarm, Key access Media & Technology Telephone, Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV, Cable channels, Mobile hotspot device Outdoors Terrace, Patio, Balcony, Outdoor furniture Kitchen High chair, Coffee machine, Cleaning products, Electric kettle, Refrigerator Living Area Desk Bedroom Walk-in closet, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens View Landmark view, View, Inner courtyard view, Quiet street view, Mountain view, Sea view, Garden view Services Executive lounge access Accessibility Emergency cord in bathroom, Entire unit located on ground floor, Entire unit wheelchair accessible, Accessible by elevator, Raised toilet Room Amenities Clothes rack, Hypoallergenic pillow, Adapter, Socket near the bed, Feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels, Infinity Pool, Saltwater pool, Shallow end Layout Window Cleanliness & disinfection Hand sanitizer
Economy Double Room Room Type: Twin/Double Room Size: 20 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Toothbrush, Walk-in shower, Slippers, Shower cap, Towels, Shampoo, Conditioner, Bidet, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Body soap, Shower General Key card access, Private entrance, Key access, Tile/Marble floor, Hypoallergenic, Trash cans, Lockers, Air conditioning, Heating, Fire extinguisher, Soundproof, Safe, Smoke Alarm, Hardwood or parquet floors Media & Technology Telephone, Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV, Cable channels, Mobile hotspot device Kitchen High chair, Coffee machine, Cleaning products, Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Linens Services Executive lounge access View Landmark view, Inner courtyard view, Quiet street view Accessibility Emergency cord in bathroom, Entire unit located on ground floor, Raised toilet, Accessible by elevator Room Amenities Clothes rack, Hypoallergenic pillow, Adapter, Socket near the bed, Feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels, Infinity Pool, Saltwater pool, Shallow end Layout Window Cleanliness & disinfection Hand sanitizer
Classic Suite Room Type: Suite Room Size: 60 m² 1 Sofa bed Bed 1 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Toothbrush, Walk-in shower, Slippers, Shower cap, Towels, Shampoo, Conditioner, Bidet, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Body soap, Shower General Key card access, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Lockers, Air conditioning, Heating, Fire extinguisher, Interconnecting room(s) available, Soundproof, Safe, Smoke Alarm, Key access Media & Technology Telephone, Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV, Cable channels, Mobile hotspot device Kitchen Microwave, Stovetop, High chair, Kitchen, Kitchenette, Kitchenware, Oven, Coffee machine, Dining table, Cleaning products, Electric kettle, Refrigerator Outdoors Terrace, Balcony, Outdoor dining area, Patio, Outdoor furniture Living Area Dining area, Sitting area, Desk, Sofa Bedroom Walk-in closet, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens View Landmark view, View, Pool view, Inner courtyard view, Quiet street view, Mountain view, Sea view, Garden view Services Executive lounge access Accessibility Emergency cord in bathroom, Entire unit located on ground floor, Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Raised toilet Room Amenities Clothes rack, Adapter, Hypoallergenic pillow, Sofa bed, Socket near the bed, Feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels, Infinity Pool, Saltwater pool, Shallow end Layout Window Exclusive services Private check-in/out in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge Cleanliness & disinfection Hand sanitizer
Family Suite Room Type: Family Room Size: 65 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Toothbrush, Walk-in shower, Slippers, Shower cap, Towels, Shampoo, Conditioner, Bidet, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Body soap, Shower General Key card access, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Lockers, Air conditioning, Heating, Fire extinguisher, Interconnecting room(s) available, Soundproof, Safe, Smoke Alarm, Key access Media & Technology Telephone, Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV, Cable channels, Mobile hotspot device Kitchen Microwave, Stovetop, High chair, Kitchen, Kitchenette, Kitchenware, Oven, Coffee machine, Dining table, Cleaning products, Electric kettle, Refrigerator Living Area Sitting area, Desk, Dining area Outdoors Terrace, Patio, Outdoor furniture, Outdoor dining area Bedroom Walk-in closet, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens View Landmark view, View, Pool view, Inner courtyard view, Quiet street view, Mountain view, Sea view, Garden view Services Executive lounge access Accessibility Emergency cord in bathroom, Entire unit located on ground floor, Raised toilet, Entire unit wheelchair accessible Room Amenities Clothes rack, Hypoallergenic pillow, Adapter, Socket near the bed, Feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels, Infinity Pool, Saltwater pool, Shallow end Layout Window Exclusive services Private check-in/out in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge Cleanliness & disinfection Hand sanitizer
Royal Suite Room Type: Suite Room Size: 75 m² 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Additional bathroom, Walk-in shower, Slippers, Toothbrush, Shower cap, Towels, Shampoo, Conditioner, Bidet, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Body soap, Shower General Key card access, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Lockers, Air conditioning, Heating, Fire extinguisher, Interconnecting room(s) available, Soundproof, Safe, Smoke Alarm, Key access Media & Technology Telephone, Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV, Cable channels, Mobile hotspot device Kitchen Microwave, Stovetop, High chair, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Electric kettle, Refrigerator Outdoors Terrace, Balcony, Outdoor dining area, Patio, Outdoor furniture Living Area Sitting area, Desk, Dining area Bedroom Walk-in closet, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens View Landmark view, View, Pool view, Inner courtyard view, Quiet street view, Mountain view, Sea view, Garden view Services Executive lounge access Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Raised toilet Room Amenities Clothes rack, Hypoallergenic pillow, Adapter, Socket near the bed, Feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels, Infinity Pool, Saltwater pool, Shallow end Layout Window Exclusive services Private check-in/out in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge Cleanliness & disinfection Hand sanitizer
One-Bedroom Apartment Room Type: Apartment Room Size: 60 m² 1 Twin bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies Bathroom Guest bathroom, Toilet, Toilet paper, Hairdryer, Toothbrush, Walk-in shower, Slippers, Shower cap, Towels, Shampoo, Conditioner, Bidet, Free toiletries, Private bathroom, Towels/Sheets (extra fee), Body soap, Shower General Key card access, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Lockers, Air conditioning, Heating, Fire extinguisher, Interconnecting room(s) available, Soundproof, Safe, Smoke Alarm, Key access Media & Technology Telephone, Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV, Cable channels, Mobile hotspot device Kitchen Microwave, Stovetop, High chair, Kitchenware, Kitchenette, Coffee machine, Dining table, Cleaning products, Electric kettle, Refrigerator Living Area Dining area, Sitting area, Desk, Sofa Outdoors Terrace, Patio, Outdoor furniture, Outdoor dining area Bedroom Walk-in closet, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens View Landmark view, View, Pool view, Quiet street view, Mountain view, Sea view, Garden view Services Executive lounge access Room Amenities Clothes rack, Adapter, Hypoallergenic pillow, Sofa bed, Socket near the bed, Feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Accessibility Emergency cord in bathroom, Raised toilet, Roll-in shower, Accessible by elevator Pool and Spa Pool towels, Infinity Pool, Saltwater pool, Shallow end Layout Window Cleanliness & disinfection Hand sanitizer
Deluxe Double Room with Hot Tub Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies Bathroom Walk-in shower, Towels, Bathtub, Free toiletries, Shower cap, Toilet, Toothbrush, Conditioner, Bidet, Guest bathroom, Spa tub, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Shampoo, Towels/Sheets (extra fee), Shower General Key card access, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Lockers, Air conditioning, Heating, Fire extinguisher, Soundproof, Safe, Smoke Alarm, Key access Media & Technology Telephone, Streaming service (like Netflix), Satellite channels, Flat-screen TV, TV, Cable channels, Mobile hotspot device Activities Hot tub Outdoors Terrace, Patio, Balcony, Outdoor furniture Kitchen High chair, Cleaning products, Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Linens View Landmark view, View, Inner courtyard view, Quiet street view, Sea view, Garden view Services Executive lounge access Accessibility Emergency cord in bathroom, Entire unit located on ground floor, Entire unit wheelchair accessible, Accessible by elevator, Raised toilet Room Amenities Clothes rack, Hypoallergenic pillow, Adapter, Socket near the bed, Feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels, Infinity Pool, Saltwater pool, Shallow end Layout Window Exclusive services Private check-in/out in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge Cleanliness & disinfection Hand sanitizer